0 items
Your Cart is Empty.
Service Excellence
₹7,999
“Customer service means organizing the business for the benefit of the customer… It means treating customers as people…” Julian Richer, Richer Sounds
What you get
Overview
Customer service plays an important role in any job. There are many different kinds of customers within internal and external!
Each and every contact with a customer is a ‘Moment of Truth’ that contains the potential for creating a positive or negative experience for the customer
If these occasions are managed effectively, it will have a positive effect on the relationship you have with your customers. In this course learn insight on ‘How to build Customers for Life’
Related products
-
View Detail₹2,999Personality Development
No matter what your age is, there is always a space for improvement. Having a good personality can help in your better professional and social life
-
View Detail₹7,999Time Management
The focus today is on personal productivity. If you are not productive- you are out. Therefore how you manage the hours of your life is extremely important.
-
View Detail₹4,299Doubling Personal Productivity
Every one knows! The problem at work place is not coming up with ideas or setting objectives. But in being able to convert plans into results. But How ??
DISCOVER what are those hidden impediments which is preventing you from doubling your productivity.
-
View Detail₹3,999Selling Over The Phone
Technique and Skills to make a powerful impact ! | To Build and convert the customer into a sale
Your voice is the only link with the customer, make sure that it gives the right image
Manage the sales call through all the stages
- Choose your training package
- Add to shopping cart
- Pay using any major debit or credit card or Paypal
- You will be guided to the download page to instantly download your purchase
- Unzip the file/s and view all your documents in MS Office (Word, PPT, Excel) and PDF
Reviews
There are no reviews yet.