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Selling Over The Phone
₹3,999
Technique and Skills to make a powerful impact ! | To Build and convert the customer into a sale
Your voice is the only link with the customer, make sure that it gives the right image
Manage the sales call through all the stages
What you get
Overview
Objective of this course
- To improve the effectiveness of tele-callers while on telephone
- To equip tele-callers with techniques & skills required in effective telephonic sales
- Techniques to handle different customers and their concerns while on telephone
To augment Skill set to be imparted in the following areas :
- Telephonic mannerism/etiquette
- Communication ( listening ability)
- Selling over the telephone
- Understanding the language of needs and ways to handle different customers
- Handling Objections and customer concerns
- Sensitivity towards self-development as a professional telesales executive
Total Slides 126
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